Refund and Cancellation Policy
Last Updated: February 13, 2025
1. Booking and Payment Terms
Advance Payment Requirement: ₹699
- An advance payment of ₹699 is mandatory to confirm your booking
- The remaining balance must be paid at the theater before the session begins
- Your booking is not confirmed until the advance payment is received
2. Cancellation Terms
Cancellation Window: 48 Hours
- Cancellations made more than 48 hours before the scheduled session:
- Eligible for a refund of ₹500
- Processing time: 5-7 business days
- Cancellations made less than 48 hours before the scheduled session:
- No refund will be provided
- The advance amount of ₹699 will be forfeited
3. Refund Process
- Refunds will be processed through the original payment method used for booking
- The refund amount of ₹500 will be initiated within 48 hours of cancellation approval
- Bank processing time may vary depending on your bank
4. No-Show Policy
- Failure to show up for your scheduled session will be treated as a late cancellation
- No refund will be provided for no-shows
- The advance payment will be forfeited
5. Rescheduling
- Rescheduling requests must be made at least 48 hours before the scheduled session
- Rescheduling is subject to availability
- One free rescheduling is permitted per booking
- Additional rescheduling requests will be treated as cancellations
6. Payment Support
For any payment-related issues or concerns, please contact us immediately:
Contact Numbers:
- 📞 9848489801
- 📞 9848489802
Email: arrcinemas666@gmail.com
Website: www.arrcinemas.com
7. Special Circumstances
- In case of technical issues from our end, a full refund will be provided
- Force majeure events will be handled on a case-by-case basis
- ARR Cinemas reserves the right to cancel any booking with a full refund
8. Policy Changes
ARR Cinemas reserves the right to modify this refund and cancellation policy at any time. Any changes will be communicated through our website and/or email.